Alaiko - Notice history

All systems operational

Dashboard (app.alaiko.com) - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 99.98%

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Feb 2023
Mar 2023
Apr 2023

Order import - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Order processing & fulfillment updates - Operational

Product import & sync - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Stock sync - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Partner API - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Data API - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Webpage (www.alaiko.com) - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Service portals - Operational

100% - uptime
Feb 2023 · 99.96%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Order Overview - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

Apr 2023

Partial outage for inventory section of the dashboard
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Mar 2023

DHL Return API has disruptions
  • Resolved
    Resolved

    DHL reported that the DHL Return API has disruptions since Friday, 17.03.2023 10am CET.
    This can lead to failures when trying to generate a DHL return label from the end customer facing returns portal as well as the Alaiko order overview.

    DHL has confirmed that their service is fully up and running since Friday, 17.03.2023 12:30pm again.

Feb 2023

Service portals not available for some end users
  • Resolved
    Resolved

    We just resolved the issue!

    Reason was a CDN caching issue.

  • Investigating
    Investigating

    We are currently investigating this incident.

Alaiko OS operational admin dashboard issues
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We are experiencing an issue with one of our data ingestion tools.
    Information in the admin panel dashboards might not have the most recent data (up to 1 day old).

    Order processing and other systems are not impacted.

Feb 2023 to Apr 2023

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