Alaiko - Notice history

All systems operational

Dashboard (app.alaiko.com) - Operational

100% - uptime
Aug 2022 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Order import - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Order processing & fulfillment updates - Operational

Product import & sync - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Stock sync - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Partner API - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Data API - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Webpage (www.alaiko.com) - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Service portals - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 99.68%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Order Overview - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Notice history

Oct 2022

No notices reported this month

Sep 2022

Return portal: DHL label generation fails (major outage of DHL API)
  • Resolved
    Resolved

    DHL has resolved the issue: "All systems are operational". https://status.api.dhl.com/

  • Identified
    Identified

    The DHL Return API is experiencing a major outage. Hence, it is currently not possible generate a return label for DHL from the Alaiko returns portal and the Alaiko Operating System.

    The function will resume once the DHL Return API resumes regular operation. To check the status with DHL visit: https://status.api.dhl.com/

Aug 2022

The Alaiko application is currently unavailable because we are unable to reach our cloud instance.
  • Resolved
    Resolved

    We fully resolved the issue.

  • Identified
    Identified

    We are continuing to work on a fix for this incident with highest priority.

Aug 2022 to Oct 2022

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